Shipping Policy

Last updated: August 20, 2026

Thank you for shopping with J and A's apparel. This Shipping Policy explains how we process and ship orders placed through our online store.

Order Processing

Orders are typically processed within 1–3 business days after payment is successfully received.

Orders are not normally processed or shipped on weekends or holidays.

Once your order has been shipped, you will receive a confirmation email containing tracking information when available.

Shipping Times

Estimated delivery times are:

• Standard Shipping: 3–7 business days

• Express Shipping: 1–3 business days, when available

Please note that these are estimated delivery times and are not guaranteed. Delivery times may vary depending on your location, shipping carrier, weather, holidays, and other circumstances outside our control.

Shipping Costs

Shipping costs are calculated and displayed at checkout based on your shipping address, order size, and the shipping method selected.

 

Tracking Information

When tracking is available, you will receive a tracking number by email after your order has shipped.

Please allow up to 48 hours for tracking information to update after your shipping confirmation is sent.

Incorrect Shipping Addresses

Customers are responsible for providing an accurate shipping address at checkout.

If you realize that your shipping address is incorrect, please contact us as soon as possible at janessafouth5@gmail.com

We will do our best to correct the address before the order ships, but we cannot guarantee that changes can be made after an order has been processed.

We are not responsible for orders delivered to an incorrect address provided by the customer.

Lost, Stolen, or Delayed Packages

Once an order has been handed over to the shipping carrier, delivery is generally the responsibility of the carrier.

If your tracking information shows that your package was delivered but you cannot locate it, please first check with household members, neighbors, and your local delivery carrier.

If your package appears to be lost or significantly delayed, contact us at janessafouth5@gmail.com and we will do our best to assist you.

Damaged Packages

If your package arrives damaged, please contact us as soon as possible at janessafouth5@gmail.com

Please include your order number and photographs of the damaged package and/or product so we can review the issue.

International Shipping

 

For international orders, customers may be responsible for customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.

These charges are not included in the product or shipping price unless specifically stated at checkout.

Order Cancellations

If you need to cancel an order, contact us as soon as possible.

We cannot guarantee that an order can be canceled once it has been processed or shipped.

If the order has already shipped, you may need to return it according to our Return & Refund Policy.

Contact Us

If you have questions about shipping or your order, please contact us:

Business Name: J and A's apparel
Email: janessafouth5@gmail.com

We reserve the right to update this Shipping Policy at any time. Any changes will be posted on this page with an updated revision date.